Your information is cared for, just like you are.
This policy explains what information I collect, how I use it, and the choices you have. If anything is unclear, please reach out. I’m happy to talk it through.
Policy details pending final confirmation.Haley Lorman (“I,” “me”) is a reflexology practice in Hebbville, Nova Scotia. This policy applies to haleylorman.com, online booking, my email list, and the sessions I provide. I follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
What I collect
Contact details such as your name, email, and phone number, when you book, fill out a form, or join my email list or waitlist.
Booking details such as the session you choose, add-ons, and your answers to booking questions.
Health information you share on your intake form or during your session, and my session notes.
Group booking details such as your organization, group size, and event dates.
Payment is made at your appointment. Card details are not collected or stored on this website.
How I use it
To book, confirm, and manage your appointments. To reply to your messages and group enquiries. To give you safe, personalized care and send session follow-ups.
To manage the Monthly Rest Plan waitlist and membership. To send my weekly email, only if you’ve said yes.
I will never sell or rent your information.
Your health information
Anything you share about your health is kept confidential and used only to support your care.
I won’t share your health information without your consent, unless required by law.
Please contact Haley for information about client record storage and retention.
Emails and consent
You’ll only receive my weekly email if you check the consent box when you sign up. Every email includes my business name, contact details, and an unsubscribe link. You can unsubscribe at any time, and I’ll remove you from the list right away.
Booking confirmations, reminders, and replies to your messages are sent as part of your care and aren’t marketing emails.
Your choices
You can ask to see the personal information I hold about you, correct it, or withdraw your consent, subject to legal and professional record-keeping requirements. Just send me a message and I’ll respond within 30 days.
If you’re not satisfied with how I’ve handled a privacy concern, you can contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
I may update this policy from time to time. Please contact Haley for the current approved policy.
Questions about your privacy?
Haley Lorman
Hebbville, Nova Scotia B4V 6Z8